For orders delivered by our Hello Hello Fleet you will receive a text message on the day of your delivery stating an estimated time of arrival. You will get a text message tracking your order and giving you the option to contact the driver if needed. For AusPost orders you will be given a parcel tracking…
The arrival of your delivery depends on your location. For all orders delivered by our Hello Hello Fleet, you will receive a text message on the day of your delivery stating an estimated time of arrival. You will get a text message tracking your order and giving you the option to contact the driver if…
Once the freight company or AusPost has picked up the parcel, we hold no guarantee of your pallet or parcels safe arrival as it is now in possession of another company. If the plants were damaged due to a packaging issue, please contact our Orders & Dispatch team by calling us on (03) 9359 3331, Press…
We post 2″, 3″ and 4″ pots via AusPost. We pack them securely in store so they have the best chance of survival in the post. Once picked up by AusPost we are given a tracking number that we pass on to you so you can track your parcel. We cannot guarantee your parcel’s safe…
Due to quarantine regulations and the safety of the plants we do not deliver internationally.
We can, but only to NSW, ACT, SA and QLD. We do not deliver to NT, WA or Tasmania. Interstate delivery of plants is either via: AusPost Express, for small items. All items in 4″ pots or less can be ordered online and delivered via Australia Post. As long as your cart has only 4″…
Delivering live plants is quite a specialised process. For this reason we maintain our own delivery fleet and staff, and this allows us to provide a vast door-to-door delivery network across most of Victoria. We also deliver to NSW, ACT, SA and QLD via outside freight companies and AusPost Express. We do not deliver to…
Due to our high volume of orders and our vast delivery network, we can’t always book specific times and dates for deliveries. In many cases we can deliver during a time frame on a specific date providing we are given a minimum of one weeks notice, that all stock is in store at the nursery…
An ornamental tree is one that is grown for its attractive looks! It usually means it is smaller than its wild relatives, deciduous and changes with the seasons, and doesn’t always produce noticeable/edible fruit where other members of the same family would. They are perfect as a feature tree and generally suit smaller gardens. Examples…
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